Welcome to Hicatprint. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website, placing an order, or using any of our services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our website or purchasing our products.

If you do not agree with these Terms, please do not use our website or services.

1. About Hicatprint

Hicatprint provides custom-made decals, stickers, signs, and personalized products for individuals, businesses, and organizations.

Our products may include:

• Custom car decals

• Personalized stickers

• Window decals

• Wall decals

• Business logo decals

• Custom metal signs

• Other made-to-order products

Many of our products are produced specifically according to customer requirements.

2. Customer Eligibility and Account

By using our website, you confirm that:

• You are at least the age of majority in your location;

• You have the legal ability to enter into a purchase agreement;

• All information provided during checkout is accurate and complete.

If you create an account, you are responsible for maintaining the security of your account information and all activities associated with your account.

3. Product Information and Custom Orders

We make every effort to display our products accurately, including colors, sizes, materials, and product descriptions.

However, please note that:

• Colors may vary slightly depending on your screen settings;

• Final appearance may vary slightly due to material characteristics and production processes;

• Measurements may have minor variations due to manufacturing processes.

Custom and Personalized Products

Many Hicatprint products are made-to-order based on customer specifications.

Customers are responsible for providing accurate information, including:

• Text spelling;

• Names and dates;

• Sizes;

• Colors;

• Design details;

• Uploaded artwork or logos.

Please carefully review your customization information before submitting your order.

Once production begins, changes or cancellations may not be possible.

4. Artwork, Logos, and Customer Content

If you submit any artwork, images, logos, text, or designs to Hicatprint, you confirm that:

• You own the content or have permission to use it;

• Your submitted content does not violate any third-party copyrights, trademarks, or other rights.

Hicatprint is not responsible for claims arising from customer-provided artwork or designs.

By submitting artwork, you authorize Hicatprint to use the provided materials only for the purpose of producing your order.

5. Orders and Acceptance

When you place an order, you agree that all information provided is accurate.

An order is considered accepted after:

• Payment has been successfully processed; and

• Hicatprint confirms your order.

We reserve the right to refuse or cancel orders for reasons including:

• Incorrect pricing information;

• Suspected fraud;

• Intellectual property concerns;

• Inability to complete production.

If an order is canceled after payment, we will provide an appropriate refund according to the circumstances.

6. Order Changes and Cancellation

Because many of our products are custom-made, production may begin shortly after an order is placed.

If you need to change or cancel an order, please contact us as soon as possible:

support@hicatprint.com

Once production has started, we may not be able to modify or cancel the order.

7. Prices and Payments

All prices displayed on our website are subject to change without notice.

The price charged will be the price shown at checkout when your order is placed.

Prices may not include:

• Shipping fees;

• Taxes;

• Customs duties;

• Import fees.

You are responsible for providing accurate payment information and ensuring that your payment method is authorized for the purchase.

8. Shipping and Delivery

Shipping times shown on our website are estimates only and are not guaranteed delivery dates.

Delivery times may be affected by:

• Shipping carriers;

• Customs processing;

• Weather conditions;

• Holidays;

• Other circumstances outside our control.

Hicatprint is not responsible for delays caused by shipping carriers or customs authorities.

Once an order has been handed to the shipping carrier, delivery responsibility is transferred according to the carrier's terms.

9. Wholesale and Business Orders

Hicatprint welcomes wholesale and business orders.

Businesses requiring larger quantities, custom pricing, or special production requirements may contact us for a customized quotation.

For bulk orders, please contact:

support@hicatprint.com

10. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Please review our Refund Policy before placing an order.

Due to the customized nature of our products:

• Personalized products cannot be returned due to customer preference;

• Custom-made products cannot be returned because of incorrect information provided by the customer;

• Products with manufacturing defects, damage, or errors caused by Hicatprint will be reviewed and resolved appropriately.

11. Intellectual Property

All content on this website, including:

• Logos;

• Brand names;

• Text;

• Images;

• Graphics;

• Product designs;

• Website content;

is owned by Hicatprint or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

12. Third-Party Services

Our website may use third-party services, including payment providers, shipping providers, analytics services, and Shopify-related services.

Hicatprint is not responsible for the policies or practices of third-party providers.

Your use of third-party services may be subject to their own terms and conditions.

13. Prohibited Uses

You agree not to use our website or services:

• For unlawful purposes;

• To submit infringing artwork or content;

• To provide false information;

• To interfere with website operation;

• To attempt unauthorized access to our systems.

We reserve the right to refuse service to customers who violate these Terms.

14. Disclaimer

We make reasonable efforts to provide accurate information on our website.

However, Hicatprint does not guarantee that:

• Website content will always be error-free;

• Products will exactly match screen images;

• Services will always be uninterrupted.

Products and services are provided according to applicable laws and these Terms.

15. Limitation of Liability

To the maximum extent permitted by law, Hicatprint shall not be responsible for indirect, incidental, or consequential damages arising from:

• Use of our website;

• Delayed delivery;

• Improper product installation;

• Customer-provided information errors;

• Use of our products.

16. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

17. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

18. Contact Information

If you have any questions about these Terms, please contact us:

Hicatprint

Email:
support@hicatprint.com

Business Address:
[INSERT BUSINESS ADDRESS] 
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]